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Indent is an AI assistant for engineering and operations teams that lives where your team already works. The Slack integration lets anyone on your team mention @indent in a thread, DM Indent directly, or subscribe a channel so Indent triages every incoming message — no context switching to a separate app required. Teams use Indent in Slack to:
  • Investigate alerts and incidents the moment they fire in an on-call channel.
  • Ask questions about a codebase, PR, or production database without leaving the conversation.
  • Kick off coding tasks (open a PR, fix a failing test, draft a migration) from a thread.
  • Get a single assistant that can read your repos, databases, dashboards, and tickets — and reply with answers, charts, and PRs.

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How Indent works in Slack

Once installed, Indent participates in Slack the way a teammate would: it reads the message you sent it, runs whatever tools it needs (code search, SQL, browser, ticket lookups), and replies in-thread with its findings. Long-running work shows up as a linked Indent session you can follow along with in the app. Asking @indent a question in a Slack channel Three ways to talk to Indent in Slack:
  • Mention @indent in a thread to start an investigation, ask a data question, or hand off a coding task right from the conversation it came up in.
  • DM @indent for one-off questions or tasks that don’t belong in a channel.
  • Subscribe a channel by sending @indent /subscribe [prompt]. Indent then responds to every new message in that channel, spawning an independent session per message — useful for alert channels where each page deserves its own triage. Send @indent /unsubscribe to disconnect.
Manage active channel subscriptions from Subscriptions in the Indent app.

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Install Indent for Slack

Indent requires an Indent account, so installation is a two-step flow rather than a one-click “Add to Slack” button.
1

Create your Indent account

Sign up at app.indent.com. You can sign in with Google, Microsoft, or GitHub.
2

Connect your Slack workspace

From inside the Indent app, open Settings → Integrations and click Connect next to Organization Slack account. If your workspace requires admin approval for new apps, Slack will route the request to an admin; otherwise the install completes immediately. Once installed, every user in your workspace can use Indent from Slack.
3

Invite Indent to a channel

In any Slack channel, run /invite @indent. You can now mention @indent to start a session.
See the Connect Slack walkthrough for screenshots of the workspace connection flow.

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After install: what to try first

A few starting points once Indent is in your workspace:
  • In an alert channel: @indent /subscribe investigate this alert and post your findings. Indent will triage every new alert that arrives.
  • In a PR review thread: mention @indent with a question about the diff (@indent why did this query slow down?) and Indent will read the PR and reply.
  • In a DM: ask Indent to do something concrete — find the chart that shows daily signups, open a PR to bump our datadog client to 3.x, what changed in the auth middleware this week?.
Detailed guides for each capability:
  • Code — work with your repositories.
  • Data — query databases and dashboards.
  • Review — automatic PR review.
  • On-call — triage alerts in Slack and PagerDuty.

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Privacy

Indent’s privacy policy is available at indent.com/documents/privacy-policy. For questions about how Indent handles Slack data, contact privacy@indent.com.