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Working with Indent in Slack

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Once Slack is connected, you work with Indent the way you’d work with a teammate who’s in the channel: mention it, hand it a task, and it replies in a thread. To connect your workspace first, see Connecting Slack.

Mention Indent in a channel

In any channel Indent is in, mention @indent with your request. Indent replies in a thread on your message and keeps the back-and-forth there, so it stays out of the main channel.

If Indent isn’t in the channel yet, add it with /invite Indent, then mention it.

Editing an existing message to add @indent counts as a mention.

Keep talking in the thread

Once you’ve mentioned Indent in a thread, you don’t need to mention it again. Reply the way you would to a teammate. Indent reads the messages meant for it and the ones that change the work it’s doing, and decides for itself whether to answer. Side conversations between people are left alone.

There’s no keyword to make Indent skip a message. To be sure it answers, mention @indent.

Everyone who takes part in the thread is part of the session: the people who post in it, and anyone mentioned in it. Indent can tell who asked for what.

Direct message Indent

Send Indent a direct message to start a one-on-one session. A direct message with Indent is always a private session, visible only to you — good for work you’d rather not put in a shared channel.

Teammates who don’t have an Indent account

If your organization signs people up automatically by email domain, a teammate who mentions Indent for the first time gets an account there and then, and Indent answers straight away.

Everyone else gets a sign-up prompt, and Indent holds their message. Once they sign in and link their Slack account, Indent picks up what they asked for.

Move to the web app

Slack is the right place to kick something off, but a long or detailed task is easier to follow in the web app, where file edits, query results, and pull requests render inline. When Indent starts a session from Slack, its last message links to that session on app.indent.com. Open the link to watch the work step by step and keep going there.

The session is the same one either way — anything you or a teammate does in Slack or on the web is part of a single, shared session. See Multiplayer sessions for how teammates join in.

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